Yes! We’re here to make your self storage experience a breeze. Moving carts and hand dollies are available at our facilities. Please check your local BestBox Storage facility’s features for a detailed list of all moving amenities provided. 

You know it! Our facilities offer all the supplies you need for a seamless move. Stop by your local BestBox facility and pick up our supplies ranging from boxes, packaging tape, mattress and furniture covers, branded swag, and so much more.

Our Right Size Guarantee gives you 14 days to find your perfect fit. If the unit you chose is too big or too small, we’ll get you transferred to the BEST size for your needs without any extra fees or administrative charges. *Please keep in mind prices may vary by size and some promotions may not be available on all unit sizes and types.

Yes, you can conveniently reserve a unit online, over the phone, or in person at no cost! Just tell us when you’d like to move in and one of our team members will lock in your exact unit, price, and promotion. We generally set a 30-day limit on how long a unit can be reserved. Special circumstances, including limited availability or certain promotions, may affect the typical reservation timeframe.

Yes. We care about your stuff so much that we require all tenants to have a policy in place to protect the contents of their storage unit. For your convenience, we offer insurance options that start at just $12 per month for coverage of $2,000 with a $0 deductible. If you have homeowners or renters’ insurance, your policy may cover the items in your unit. If you plan on using your own insurance, we’ll ask you to upload a copy of your declaration page for our records. Visit your local BestBox to discuss your protection options with our knowledgeable self storage experts.

You bet! BestBox Storage is ready to store all of life’s adventures. Many of our facilities offer RV, vehicle, and boat parking. Select locations also offer completely enclosed RV and boat storage so you can keep your cherished toys safe.

We want to make your self storage experience easy and convenient. All tenants can access their unit with our secure keypad entry using a unique personal code. Individual units are also protected by a lock that is only accessible by the tenant. Access hours are 5am-10pm, seven days a week, 365 days a year.  

To store a vehicle at a BestBox facility, we ask for proof of registration and insurance, and that all registration documentation is in the name of the individual renting the unit. Once those are confirmed, you can store your vehicle as long as you’d like within a storage unit or our gated parking lot. We ask that all vehicles stored in our outdoor storage be in running condition and operable, and that they do not leak any fluids or create a hazard to our team and other tenants. 

You can store with BestBox forever! We offer convenient month-to-month leases and bill monthly starting on the day you move in. We do not require any minimum length of stay so you can store for as long as your heart desires!

BestBox is committed to offering our customers the best value at the best quality. The cost of your storage unit largely depends on the size and features of the unit as well as facility availability. We recommend reviewing your storage requirements and comparing unit sizes to find something that fits your budget and your belongings. Our team of self storage experts are always willing to help you find your perfect fit.

We require at least a seven-day notice before moving out of your unit. Upon move-in, one of our on-site managers will provide details on how to vacate your unit. We understand that ‘life happens’ and you’re not always able to meet these requirements. Our friendly self storage team is at the ready to assist and help with flexibility during life’s unexpected moments.

Variety is the spice of life. BestBox Storage offers a variety of self storage units that are sure to meet your needs. Depending on the location, our facilities offer a range of sizes that include climate controlled storage, non-climate storage, and drive-up storage. For those with an eye on value, some facilities offer ‘upstairs’ units with elevator access and even lower prices than our standard units. 

Glad you asked! Our facilities offer a variety of self storage units with different accessibility. Our indoor storage units are securely indoors and can only be accessed from within a larger building at our facility. The indoor units are usually climate controlled, which allows you to store your temperature and humidity-sensitive items safely. Our drive-up units can be conveniently accessed outside, allowing you to pull right up and unload your stuff without a moving cart or dolly in sight (unless you’re storing a grand piano…then you’re going to want a moving cart). Finally, our upstairs units will be on an upper floor of the building with elevator access, so no need to carry items up a flight of stairs. Upstairs units generally have a lower price point and are a great choice for those not planning on accessing their storage unit frequently. 

BestBox operates on an ‘anniversary billing’ model meaning rent is due on the day of the month you move in. This means if you move in on the 12th of the month, your rent will always be due on the 12th. Simple as that! We can also shift your due date if it works better for you. Just mention it to your BestBox storage expert and they’ll get right on it.

To pay your storage bill online, visit the facility website and login to your BestBox account. We accept most major debit and credit cards (e.g. Mastercard, American Express, Visa, Discover) as well as cash, personal check, money order, or cashier’s check. 

Due to higher bank fees for manually processed payments, our sites reserve the right to charge a processing fee for payments made in-person. To avoid this, we strongly encourage all tenants to utilize our autopay feature that allows us to not charge the in-person processing fee.

You can always receive help from a team member on the phone or online during our business hours, 9am-6pm Monday through Saturday. In person assistance at our facilities is available Tuesday-Saturday from 9am-6pm unless otherwise noted.

Finding the right storage unit depends on the size and number of possessions you plan on storing. The more items you have, the more space you'll need. At our facility, you can find a variety of storage unit sizes to fit your specific needs. You can choose from small units similar to a closet, to larger spaces similar to a 2-3 car garage perfect for business inventory. It's important to know what you plan to store ahead of time so that you have an idea of the space needed to fit all your belongings comfortably. If you need help determining what size unit you need, our knowledgeable staff can help you select a suitable self storage unit. Remember our Right Size Guarantee, if you realize the space won't fit or your plans change, we can easily transfer you into the BEST size.

Simply click on the Find Storage button at the top of our website or on the location nearest you to easily rent a unit online.

Our storage unit doors are typically have a 7-foot clearance. The ceilings in our standard units are around 10 feet tall at most locations. Please check with your local BestBox facility for specific details.

Our administrative fee is a one-time charge that covers the setup of your unit and account in our systems. Through this account setup, you’ll be able to view your balance and make payments 24/7!

We recommend all tenants to sign up for our Auto-Pay feature. All you have to do is choose 'Auto-Pay' when renting your self storage unit online and you're set! BestBox will automatically bill your credit card, so you no longer have to worry about those pesky late fees. All of our promotions require enrollment in Auto-Pay so this great feature will already be included with your rental. 

Already a customer and want to sign up for Auto-Pay? Not a problem! Call or visit your local BestBox facility and one of our team members can enroll you.

The standard access hours for our tenants are 7 days a week from 5am-10pm. In certain cases, we are able to grant 24-hour access as approved by your BestBox facility manager.

You and your stuff are secure with BestBox. All BestBox facilities are fenced with a digital keypad for entry. Plus, we provide well-lit drive aisles, and security cameras throughout the property. We also have regular engagement with local law enforcement and a number of other security features to keep both our tenants and our team members safe while on our properties.

BestBox has everything you need—storage lock included. Our premium locks are stainless steel to stand up to the weather with ease and are among the best in the industry to keep your stuff safe & secure. We know that buying a lock for your unit may be the last thing on your mind, so BestBox includes a premium lock with every unit rental allowing you to get to storing right away.

Storing with BestBox has perks. There are endless options to score awesome swag – from our move-in welcome box filled with goodies, the occasional branded socks we pass out to tenants, or tumblers we give away from time to time; it’s the storage gift that keeps on giving.

Our Right Size Guarantee gives you 14 days to find your perfect fit. If the unit you chose is too big or too small, we’ll get you transferred to the BEST size for your needs without any extra fees or administrative charges. *Please keep in mind prices may vary by size and some promotions may not be available on all unit sizes and types.